Fred Ball Speaking on Business Each weekday on KSL Radio 1160, Fred Ball of Zions Bank highlights a Utah business -- from small home based businesses to large Utah based corporations. Access the latest "Speaking on Business" report below. More info on Speaking on Business

MultiLing Corporation -- September 26, 2007

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This is Fred Ball for Zions Bank, speaking on business.

A few years after graduating from BYU with a joint JD-MBA degree, Michael Sneddon was investigating different options for starting his own business. At the time he was working with a company that needed patents translated from French to English.

After searching, he couldn't find anyone to do the translation work. He realized that high-quality, technical translation was scarce, although the need for it was great. He teamed up with his classmate Daniel Oswald, and MultiLing was born.

MultiLing Corporation primarily provides translation services for technical documents, including patents, manuals, software and Web sites. From its humble beginnings in 1988, the company has grown into an international translation company with offices in Provo, Germany, Italy, Peru, Japan and Korea and with major clients such as Procter and Gamble, Fujitsu, Dell, General Electric Healthcare and other Fortune 500 companies.

One of the major changes implemented almost a decade ago, Michael tells me, was switching the business model from in-house translation to overseas teams that do the work in their home countries using translation memory technology. The company has 50 employees at its Provo headquarters, more than 100 employees worldwide, and works with 460 linguists around the world. MultiLing can translate into 40 different languages.

Michael says they integrate highly qualified professionals with state-of-the-art translation memory technology. The diverse work environment also contributes to the company's success. The majority of MultiLing employees in the Provo office speak and write at least two languages fluently.

Mistakes in translating patent documents can lead to millions of dollars in losses. With its streamlined process and strict quality control procedures, Michael says MultiLing Corporation strives to protect its clients from such costly mistakes, especially as more businesses go global.

For Zions Bank, I'm Fred Ball. I'm speaking on business.

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